Leaders Eat Last: Why Some Teams Pull Together And Others Don't Quotes
"Great leaders truly care about those they are privileged to lead and understand that the true cost of the leadership privilege comes at the expense of self-interest."
"Professional competence is not enough to be a good leader; good leaders must truly care about those entrusted to their care."
"Without a Circle of Safety, people are forced to spend too much time and energy protecting themselves from each other."
"Every single employee is someone’s son or someone’s daughter. Like a parent, a leader of a company is responsible for their precious lives."
"When we feel safe among our own people, in our own tribes or organizations, we relax and are more open to trust and cooperation."
"Leaders of organizations who create a working environment better suited for how we are designed do not sacrifice excellence or performance simply because they put people first."
"Feeling unsafe around those we expect to feel safe fundamentally violates the laws of nature and how we were designed to live."
"Our ability to provide for our kids, make ends meet or live a certain lifestyle sometimes comes at the cost of our own joy, happiness, and fulfillment at work."
"To earn the trust of people, the leaders of an organization must first treat them like people. To earn trust, he must extend trust."
"A leader who takes care of their people and stays focused on the well-being of the organization can never fail."
"When leaders inspire those they lead, people dream of a better future, invest time and effort in learning more, do more for their organizations and along the way become leaders themselves."
"It is because of serotonin that we can’t feel a sense of accountability to numbers; we can only feel accountable to people."
"Trust is not simply a matter of shared opinions. Trust is a biological reaction to the belief that someone has our well-being at heart."
"If we weren’t able to trust each other and work together, no matter how smart we were, we would die young and alone."
"It’s not how smart the people in the organization are; it’s how well they work together that is the true indicator of future success."
"The strength of the culture, and not its size or resources, determines an organization’s ability to adapt to the times, overcome adversity and pioneer new innovations."
"The goal for any leader of any organization is to find balance."
"It is better that we all suffer a little, so that none of us has to suffer a lot."
"Leadership is the choice to serve others with or without any formal rank."
"Such a strike is illegal, according to the sometimes controversial Taft-Hartley Act of 1947."
"The damage such a strike would cause is believed to outweigh any grievances over unfair pay or hours."
"President Reagan fired 11,359 air traffic controllers, nearly every controller working for the FAA at the time."
"Reagan banned every one of the strikers from ever working for the FAA again for the rest of their lives."
"Many of the air traffic controllers who were fired that day were war veterans."
"By firing all the air traffic controllers, he sent a message to business leaders across the nation."
"We were now entering a time in which even meritocracy mattered less."
"Protecting the money, as economic theory, replaced protecting the people."
"The very concept of putting a number or a resource before a person flies directly in the face of the protection our anthropology says leaders are supposed to offer."
"Translating to Milgram’s experiment, too many leaders of companies prefer to obey the scientist instead of a higher moral authority."
"Your main constituencies are your employees, your customers and your products."
"When we are disconnected from the people with whom we work, we spend more time focused on our own needs than the needs of the people for whom we’re supposed to be responsible."
"The more attention a leader focuses on their own wealth or power, they stop acting like a leader and start taking on more of the attributes of a tyrant."
"Taking responsibility for one’s actions must happen at the time you perform your actions, not at the time you get caught."
"Leadership is about integrity, honesty and accountability. All components of trust."
"Trust evolves once we have enough evidence to satisfy our brain that a person or an organization is, indeed, an honest broker."
"We need people to admit when they falter and not try to hide it or spin the story in an attempt to protect their image."
"Leaders are to provide direction and intent and allow others to figure out what to do and how to get there."
"Responsibility is not doing as we are told, that’s obedience. Responsibility is doing what is right."
"Trust and cooperation are not standard in our organizations and, as we have seen, we pay a heavy price for it."
"Leadership is about taking responsibility for lives and not numbers."
"Our men of science are men of business and economics who rely on metrics, drives for efficiency, Lean, Six Sigma, calculations of returns on investment and empirical data as the preferred means to guide decisions."
"Just as every doctor in our country learned the importance of sterilizing their instruments, so too must every leader of every organization do the little things necessary to protect their people."
"It is a time in our lives when almost all of us have to deal with feelings of insecurity and inadequacy."
"Concern for what others think about us is a natural part of our becoming social."
"Using alcohol or cigarettes or binge eating to 'put our minds at rest' is highly effective."
"Dopamine is the chemical that is released when we accomplish something or find something we are looking for."
"Our Paleolithic ancestors prepared for the hunt, excited about what the day might bring."
"The problem lies with the media executives who see the dissemination of information as part of their business portfolios and not as something driven by mission."
"In 2010, Adam Grant: Recruiting and Motivating Fundraising Callers: How Making a Difference... Makes a Difference."
"The loan department of Wells Fargo: How Customers Can Rally Your Troops."
"Further proof of how much: The Effects of Including a Patient’s Photograph to the Radiographic Examination."
"Long-term greedy: Public Exit from Goldman Raises Doubt Over a New Ethic."
"Given their reputation these days: Into the Belly of the Beast (Part 1—How Goldman Sachs Became the Most Hated Bank on Earth)."
"Goldman could do no wrong: Chasing Goldman Sachs: How the Masters of the Universe Melted Wall Street Down... and Why They’ll Take Us to the Brink Again."
"Goldman’s IPO: What’s Really Wrong with Goldman Sachs."
"William Cohan highlights this: Money and Power: How Goldman Sachs Came to Rule the World."
"By 2010, with Goldman Sachs’ role: Wall Street and the Financial Crisis."
"Its CEO, Lloyd Blankfein: $500 Million and Apology from Goldman."