"ISO 9001 just relates to the management of the company and customer service, meeting customer needs."
"Six Sigma is a set of quality management techniques and tools used for improving business processes...these techniques rely on statistics and actual data that is gathered only after analyzing the practiced processes."
"I like to keep my quality score 7 out of 10 or above for all these targeted keywords."
"Opening up over 100 restaurants, being able to keep nearly 50% of those open for an extended period of time, and then maintaining a high level of quality across all of them, that is a nearly impossible feat."
"Quality is an ongoing process; there is no end to Quality."
"Optimal level of quality is achieved at the point where the incremental revenue from improvement equals the incremental cost to achieve it."
"Quality management helps decrease overhead by reducing the amount of errors that would cost the organization money to fix."
"Quality management processes ensure that the team is always learning and providing feedback, which, in turn, ensures that the project is on track to achieve its intended outcome."
"Quality is really a lot about re-engineering your repetitive processes to make them much much more effective."
"Opportunities for improvement could be a potential minor non-conformity if you do nothing about them."
"Mini Pearl's Chicken was a real lesson in how crucial consistent quality and strong management are in the cutthroat world of fast food."
"Quality is related to consistency."
"The objectives of a process capability study are to establish a state of control over a manufacturing process and then maintain the state of control over a period of time."
"Six Sigma certification is a globally recognized qualification that signifies expertise in process improvement and quality management."
"ISO 9001 is an international standard that brings together a series of requirements that aim to improve the quality of your organization."
"It's about process, not perfection. The plan do check act cycle will get you and your team into the habit of reviewing your activities."
"ISO 9001 is a standard that can be used globally, in any industry, and effectively by any organization."
"Process FMEA: the power of getting it right first time."
"As a quality manager at Boeing, you're the last line of defense before a defect makes it out to the flying public."
"We can't manage quality until we have a way to measure it."
"Quality improvement is proactive."
"Masakiyama is a Japanese organizational theorist and management consultant... his work on quality management, specifically on kaizen, is well known."
"Plan, do, check, act - it is a concept derived out of total quality management."
"Six Sigma aims to reduce waste in a process and ensure customer satisfaction."
"Six sigma is a highly disciplined process."
"The objective here is to measure compliance, identify things that need attention, and to enable continuous improvement over time."
"ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS)."
"The quality management principles are customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making, and relationship management."
"Everybody in your company should be aware of the quality policy."
"The progress on those quality objectives should be public."
"If you do that, you are in the circle of continuous improvement."
"Improving your ability to comply with legislation or other requirements... is a common reason why you would need to implement a quality system."
"ISO 9002 provides detailed standards for creating and maintaining an efficient quality management system."
"Quality needs to be incorporated throughout the entire supply chain."
"The importance of turning a quality review into actionable improvements is so, so, so huge."
"Includes a commitment to continual improvement of the quality management system."
"The organization shall evaluate the performance and the effectiveness of the quality management system."
"Top management shall demonstrate leadership and commitment with respect to the quality management system."
"Communicating the importance of effective quality management system and of conforming to the quality management system requirements."
"The organization shall continually improve the suitability, adequacy, and effectiveness of the quality management system."
"Statistical Process Control (SPC) is a set of principles, tools, and techniques used for process qualification, ongoing process monitoring, problem solving, and continual improvement."
"One of the key principles in SPC is to plot the data to give it visibility on some sort of chart or graph."
"The key concepts of GAMP 5 are product and process understanding, life cycle approach within a Quality Management System, scalable life cycle activities, science-based quality risk management, and leveraging supplier involvement."
"The foundation of total quality is a management philosophy that supports meeting customer requirements through continuous improvement."
"Quality enables us to begin to flow. As we flow, we're able to eliminate unnecessary inventories, unnecessary delays, unnecessary wasted activities."
"Customers like to know that your projects are going to be delivered on time and within budget and with a high degree of quality."
"Quality can improve profitability either by sales growth or by reducing costs."
"The purpose of the quality management system is to demonstrate the ability of the organization to consistently provide products and services that meet customer statutory and regulatory requirements."
"Total Quality Management or TQM is a quality management philosophy that involves holistic thinking about meeting the objectives of an organization."
"Quality is free. That if you make something a very high quality, you lower your costs."
"Lean production, just-in-time systems, computer-aided design and manufacturing, electronic data interchange, total quality management and so forth."
"Internal audit is such a vital part of maintaining a functional and effective quality management system."
"ISO 9001 is a globally recognized quality management standard that sets out the criteria for organizations large or small to set up, implement, and maintain a quality management system."
"SonarQube is not a static code analysis tool but a quality management tool."
"Managing for Quality uses processes similar to those used in managing for finance: quality planning, quality control, and quality improvement."
"This is a real big change in quality management because it's going to be able to do things better than we've ever done them before."
"Total Quality Management really aims to develop a culture of quality throughout the entire business."
"Total Quality Management is all about the management in a proactive way of incrementally improving the quality of whatever product or service you are delivering."
"Quality should be in the process to ensure it in the product."
"Formulating the quality goals is almost as important as the goal itself."
"The quality of any product is really the direct result of decisions made by top managers."
"SPC takes into consideration that some variation will always occur in a process."
"X-bar charts and R charts are ordinarily used together to monitor a process."